1. Instructor mistake.
Let’s start from the beginning, or in other words from ‘least painful’ FFS failure. When something goes wrong with the full flight simulator, the first thing what happens – instructor approaches you. If instructor comes to you complaining that something is not working in a full flight simulator, most probably that will be a true. Although, sometimes instructors make mistakes. The reason for that is very simple: full flight simulators for different aircraft types may have different full flight simulator control systems. For example some kind button may appear in other place, or be controlled differently. It takes time for instructors to adapt to the new simulators so be patient.
2. Software failure.
If it appears that instructor was right and there is something wrong with the full flight simulator – don’t panic. Most probably it is the software failure. According to SimHelp engineers reloading software systems helps to solve up to 95% of all FFS failures. When something stops working in the full flight simulator, and instructor approaches with the huge concern on his face – restart all systems. And if that does not help – now is time to be concerned.
3. Real FFS failure.
So the third, and the most ‘painful’ FFS failure type – the real failure of full flight simulator. After eliminating two previous failure types you can be sure, something is really wrong with the FFS. The biggest question is ‘What?’. And to answer this question you may spend from few minutes up to whole day. Sometimes the failure may be caused by the smallest and the simplest part, though to figure it out – takes time. Yes, admits SimHelp engineers, this type of failures is the least favorite in engineers’ life.