1. Is it fixed already?
There is no secret that full flight simulators can break and this absolutely fine, because that is why we have engineers. Although sometimes people confuse them with magicians. When the FFS breaks the first thing to do – inform the certain people. 15 minutes later you receive a phone call with the question: ‘Did you fix it already?’ And then you just patiently say ‘No’. How could you, if you still trying to figure out what exactly broke and what has to be fixed? And then, 20 minutes later, you receive another call with the same question. And then, and again. And then, if you not lucky enough, someone will come, stand behind you and wait. Wait for what? For you to finally fix it…
2. Why you do not have enough spare part in the warehouse?
It would be so great to have full warehouse of all of kind spare parts starting from simple switch and ending with the motion leg. Then you just could simply, come, pick and replace the broken one with it. Sounds like a dream, and then… you wake up. But we, engineers, understand that for people not familiar with this industry might be difficult to realize, how many parts you would need, and most importantly, how much money it would cost to obtain all these parts. But wait, why do you need to have all the parts? After all some of them will never be used and considering the lifetime of the full flight simulator, some of the parts will become simply outdated. So what you can say when you receive a surprising question? Simply smile back, maybe shrug your shoulders and keep working on the broken full flight simulator, because the dude behind is still impatiently waiting for you to fix it.
3. Can I help? Why don’t you do…?
Well of course we appreciate the help offered – it is so nice to have such kind people around us. Although somehow it never occurred to us, engineers, to offer help on the subject that we have no clue about. Or even more, to tell you how to do your job. Once again, thank you, but no thank you. The specialists who work with full flight simulators have many years of experience and through those years gained such knowledge, what could impress everyone. The best way to help in such situation is to let them do their job. Quietly. With no disturbance. It means, you, standing behind, should leave know – engineer will call you whenever he will fix the full flight simulator.